Konnect Web - Konnect Insights - An omni-channel customer experience management platform

Konnect Web

Get a firm grip on the conversations that are related to your
brand across multiple portals and sites across the web.

Listening & Responding

Know how your brand’s online presence and your audience’s reaction to you marketing and PR efforts and how you can influence them better

Monitor all your audience touchpoints

Track conversations through the use of keywords and queries from the following channels, so that you don’t miss out an any relevant information

  • News
  • Blogs
  • Review sites
  • Public portals
  • Complaint forums

Understand the competition

Identify conversations that are relevant to your competition and leverage that knowledge to align with your strategies.


Get a deeper understanding into all the conversations that are tracked in the tool through detailed and advanced analytics. Enhance your brand’s web influence

Check your reputation

Monitor brand conversation on the most influential channels based on the data tracked in the tool to craft better marketing communication and PR strategies

Know your reach and influence

Understand which all platforms are covering your barnd or your competition dig into analytics to know your online influence and benchmark it with respect to your competitors.

Better Customer Relationships start here