Konnect Instagram - Konnect Insights - An omni-channel customer experience management platform

Konnect Instagram

Ensure next-level engagement and trendy communication by
monitoring and analyzing all conversations instantly, all in one tool.


Be on top of how your audience perceives your brand or competitors and how you can influence their behaviour.

Track Instagram conversations

Don’t miss anything your oudience is telling you either
actively or passively, monitor all their messages

Know the trending Hashtags

Identify hashtags that are relevant and being used the most and discover opportunities to engage and influence.


Ensure a great ORM strategy by responding to messages that matter in a timely manner. Let the customers feel that you care.

Have an efficient response management process

Easily identify tag, filter, assign and respond to posts and conversations and ensure a timely response through effective workflows and automation.

Prioritize important conversations

Use alerts and indicators to quickly identify important conversations and address them efficiently while constantly optimising your efforts.


Deep dive into all the conversations you track through detailed and advanced analytics. Enhance your engagement and influence with insights-driven strategies.

Benchmark your performance

Get paid and organic insights to measure ROI, understand engagement and improve performance.

Know what is working for you

Measure your content behaviour through advanced KPIs and dig into analytics with actionable and visually appealing dashboards.


Seamlessly manage all your Instagram accounts right from posting to scheduling to creating campaigns. Always be in touch with your audience.

Post engaging content

Plan, create and publish/schedule posts that drive engagement with a centralized and collaborative content calendar and asset libraries.

Check your communication

Use advanced approval-rejections workflows so that the right message is communicated to your audience and better coordination among teams.

Better Customer Relationships start here